Zendesk Salaries & Compensation

Zendesk is a Copenhagen-founded SaaS company founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour — who built the first version in a Copenhagen loft — that revolutionized customer support by building the first genuinely cloud-native, easy-to-set-up customer service platform that any business could be up and running with in minutes rather than months. Its comprehensive customer experience platform covers ticketing, live chat, AI-powered bots, knowledge base, analytics, and CRM capabilities across every customer communication channel, serving businesses from small startups to enterprise brands including Airbnb, Shopify, and Uber. Having listed on the NYSE in 2014 and generated over $1.6 billion in ARR, Zendesk was taken private by private equity firms Hellman & Friedman and Permira in 2022 for $10.2 billion, where it continues to expand its AI-powered CX platform as the global standard for customer service software.